The decline in the level of access to Centrelink and Medicare services has reached crisis point and the Turnbull Government stands condemned.
Aged pensioners and other recipients are spending hours “on hold” as they attempt to secure assistance from both agencies.
Of course it’s not just the clients being affected, hard-working and skilled Centrelink staff are under enormous pressure as resources continue to be cut.
Our aged pensioners in particular deserve better and people claiming Medicare should not have to stand in the same queue as Centrelink payment recipients seeking assistance. It has become a sad joke.